What is Botulinum Toxin?
Anti-wrinkle injections are a chemical produced from botulinum bacteria. Anti-Wrinkle Filler / Injection is a protein derivative of the toxin. When Anti-Wrinkle Filler is injected into a muscle it stops neuromuscular transmission, which causes the muscle to become inactivated or weakened.
(all the treatments we do with the nurse.)
NOTE: Consultations and appointments booked with nurse and Dr. require a £50 deposit, which is then deducted from your treatments. to make payment and booking please call 01992 676 734.
Refund Policy
All service sales are final, with no refunds. Refunds may be given only when there is an approved medical condition, such as pregnancy. Medical proof will be required.
All skin care products supplied on site are non refundable once purchased and taken off-site.
Facial Aesthetics:
Aesthetics treatments such as Anti-Wrinkle Filler / Injection treatment, dermal fillers and lip fillers are non-refundable once the treatment has been undertaken. The list is not exclusive.
The consent forms for these aesthetics treatments clearly state that there is no guarantee of a satisfactory or pleasing result. Rather our aesthetics practitioners will be using their experience and clinical acumen to provide the best possible treatment result to the best of their ability. We constantly strive to improve patient satisfaction and audit and publish these results on our website.
A ‘top up” anti-wrinkle treatment may be offered at the clinician’s discretion but this should not be taken as an expectation. Our aim is for service users to be delighted with their results, however, we are also very careful to manage expectations, hence the thorough pre-treatment consultation.
There is no “top up” of dermal fillers, including lip fillers, ProfHilo® including lip augmentation, and any further required treatment will naturally need to be paid for.
Any adverse issues relating to facial aesthetics work undertaken at Epping Beauty Clinic needs to be highlighted and reviewed with a face to face review consultation with the treating clinician within a maximum of six months since having had the work done.
In this time-frame, we will be sympathetic to the issues raised and will be aiming to correct any deficiencies and to leave our patients delighted with their results with their expectations met or bettered.
We are not obliged to correct the work of non Epping Beauty Clinic practitioners and do not review patients who present more than six months after their treatment with us, especially if they have previously failed to bring any concerns to our attention.
We require 24 hours notice for cancellations. There is a £50.00 charge to re-book for all lasers and aesthetic treatments.
Our Doctors appointments fees are non-refundable and is deductible from treatments and procedures carried out.
Epping beauty clinic does not offer refund on any treatment(s), purchase, used/opened products and treatments purchase on offers/discounts.
However, if you have changed your mind about your treatment purchase within 14 days, we are happy to
exchange for other treatments/ products. We offer a credit note towards other treatments/ products purchase.